Account Recovery & User Support Policy
Account Recovery & User Support Policy
Read the current Account Recovery & User Support Policy for DIGI CardFolio.
Plain-English summary
- Support and recovery requests may require verification.
- We may refuse unsafe or unverifiable requests.
Support and verification
If you request help with account recovery, campaign ownership, merchant access, reward-wallet issues, or Habit Tracker ownership, we may require reasonable verification before acting. We may decline requests that are unsafe, unverifiable, unauthorized, or inconsistent with security requirements.